A new community health clinic was completed on time and under budget, but six months after opening it is rarel...

ProcessFinancePlanningGeneral

A new community health clinic was completed on time and under budget, but six months after opening it is rarely used because it does not offer the services residents actually need and its opening hours do not match local working patterns. What was the most likely cause?

  • A.The project schedule was too aggressive.
  • B.The construction quality did not meet standards.
  • ✓ Correct C.Stakeholder needs were not adequately identified and gathered.
  • D.The project budget was insufficient.

Correct answer: C

Explanation

The correct answer is C. The clinic met its schedule and budget but does not deliver value because it does not match what the community needs. This points to inadequate stakeholder identification and requirements gathering. Schedule pressure (A), construction quality (B), and budget (D) do not explain why the delivered services and hours are wrong.

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