During construction of a bridge, nearby residents complain about night-time noise and threaten legal action un...
During construction of a bridge, nearby residents complain about night-time noise and threaten legal action unless work stops after 10 p.m. The night shifts are needed to meet the schedule. What should the project manager do first?
- ✓ Correct A.Meet with resident representatives to understand their concerns and assess the impact and options.
- B.Stop all night work immediately and inform the sponsor of the schedule delay.
- C.Continue night work because the permits allow it.
- D.Ask the legal department to prepare a response to the threatened action.
Correct answer: A
Explanation
The correct answer is A. The first step is to engage the affected stakeholders to understand their concerns and assess the impact and possible options, such as quieter equipment or adjusted shifts. Stopping all night work immediately (B) may be unnecessary before the options are understood. Continuing regardless (C) ignores stakeholders and increases legal and reputational risk. Preparing a legal response first (D) escalates the conflict.
Practice the full 2,250-question bank
This page is a free public sample. Sign up to save your progress, build a wrong-answer notebook, and track accuracy by domain - free for 7 days.
Start free