In a hybrid project, a stakeholder requests some feature modifications directly to one of the team members. Wh...
In a hybrid project, a stakeholder requests some feature modifications directly to one of the team members. When investigating further, the project manager finds this to be a common practice in the business, which is different from what is stated in the project management plan. What should the project manager do?
- ✓ Correct A.Make sure that all stakeholders are aware and in agreement with the project governance structure in place
- B.Advise the team not to engage in modifications unless it follows the proper change approval process
- C.Update the risk register including noncompliance with the change process as a probable cause for scope creep
- D.Escalate to the project management office (PMO) and request that the team member who accepted the request be replaced
Correct answer: A
Explanation
The correct answer is A. Accepting changes outside the change process is common practice in the business and conflicts with the project management plan. The root fix is to make sure all stakeholders understand and agree with the project's governance structure, including change control. Advising the team (B) is a reasonable immediate step but does not address the stakeholders driving the practice. Logging a risk (C) or asking for disciplinary action (D) does not create agreement.
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